An order is started as soon as a payment is made unless there is a PO or prior agreement with an account manager. If an order is asked to be cancelled there will be a cancellation fee which is enforced to recoup our expenses (printing, fabrics, designs, labor, etc.). Below is our sunk-cost fee structure based on time that has passed:
1-2 days = 15%. 3 days = 25%. 4 days = 35%. 5-7 days = 50%, 8+ days = 100%.
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